Customer Care

customer care

We are dedicated to meeting your service needs with promptness and professionalism. With more than 39years of experience in electro-mechanical engineering and servicing, PASSTECH highly experienced service technicians are qualified to quickly diagnose & repair system failures of many types, including: Communication / Electrical and Mechanical / Hydraulic and Pneumatic / Programming.

   

We take care of your machine completely:

We have more than 35 experienced engineers to support all over the middle east region with specialization and extensive experience in mechanical, electronics, software. Tooling, installation and applications, for an excellent Technical Service always at your disposal.

• (23) Service Engineers based in United Arab Emirates (Dubai, Sharjah and Abu Dhabi)
• (10) Service Engineers based in Saudi Arabia region (Dammam, Riyadh and Jeddah)
• (2) Service Engineer based in Qatar (Doha)
• (5) Application engineers, (30) Service Engineers flexible to travel in any region

COMPLETE AND EFFICIENT SERVICE, FAST AND ALWAYS AVAILABLE FOR THE CUSTOMER. We take care of your machine completely:

Machine Relocation / Shifting

We offer machine relocation services which includes expert precision planning and execution until your machines are back up and running condition in the production.

We have all the relevant special service tools and skidding equipment including hydraulic jacks to effectively relocate and install all types of machine tools.

Our team are specialized for relocating machineries wherein inspection for current condition is initially performed prior to decommissioning before proceeding with transportation/moving/skidding and recommissioning your machine to the new installaton site.

We have local partners specialized for skidding and complicated lifting of machines.

Communication & Training

Electrical

Programming

Hydraulic & Pneumatic